Thys Company, LTD
Jl.Marunda, Jakarta
Pusat
Telp.(021)
86603846 www.Thyscompany.com
Januari 12, 2017
Mr. Andrian
Felis
Customers
Service Manager
Elizabeth
Electronic
German
Dear Mr Andri
I recently purchased a
hairdryer from Elizabeth electronic.
I've attach a photocopy of my receipt for your reference.
Unfortunately, the item
does not function at all, I have read through all the details within the
accompanying instruction (manual) (U.K) / (Booklet) (U.S.A) as well as worked
through the various trouble shooting methods but it seems that the hairdryer
simply is a faulty product.
I have been a loyal
Elizabeth electronic customer for three years and have always been perfectly
satisfied and happy with my purchase. This is the first time something like
this has happened with one of your products.
I am hoping that you
may be able to send me a replacement product or direct me to a store where I
may return the faulty item for a new replacement within the next 2 days.
Thanking you in
advance.
Please contact me as
soon as possible.
Kind regards
Hesty Permata Putri
Purchasing Supervisor
