Confirming a Service

Shangri La Hotel

Jl. Jend. Sudirman Kav. 1

Jakarta 10220

December 14, 2016

Ms. Hesty Permata Putri

Bridal Wedding Organizer

Jakarta, 12390

Dear Ms. Hesty

Thank you for your November 29 letter expressing interest in Shangri La Hotel. This letter will confirm your plan to book a Ballroom hall in our hotel.

We understand Your Wedding Organizer would like to reserve our rooms facilities 18th of February. At least a 300 people will attend your Wedding Party. Your will need a Ballroom hall and a smaller room next to Ballroom hall and  4 Deluxe Rooms.We will Provide a hundred chairs,We will need Eight Round Tables With Six Chairs, microphone and a good sound system in the Ballroom hall. In the smaller room, we need international Buffet Dinner menu, Complimentary Special Designed 5 Tiers Wedding cake For the Bride and Groom 2 Nights Accomodation in our luxurious Bridal suite, Elegance Buffet 1 and Elegance Buffet 2 (Appetizer, Salad Bar, Soup, Signature Dish, Hot Buffet, Dessert).

As you requested, we will provide twenty round tables with five chairs in each table, a microphone wireless, as well as a sound system.

In the smaller room, we will provide two rectangular tables, Four sofas. Please let us know whether you want a small or long sofa. This request can be submitted one week before the Wedding Party.

We will provide a buffet Dinner. The menu choices were faxed to you yesterday. Please tell us your menu selections one Month before the Wedding Party.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of Dinner we can finalize the cost estimate.

I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.

Sincerely,

Ria Mandala

Meeting Planner

Read More

Requesting a Service

November 29, 2016

Shangri La Hotel

Jl. Jend. Sudirman Kav.1

Jakarta 10220

Dear Sir/Madam,

I tried reaching you on phone but could not connect. I am the Wedding Organizier would like to book a Ballroom in your hotel. We need to conduct a Wedding Party for Our Client.

We are planning to run this event on 18th of February from 7 pm to 10 pm. According to my estimations, I will need to be accommodated for 300 people. We will need a big Ballroom hall to accommodate our members and a smaller room next to Ballroom and  4 Deluxe Rooms.

We will need hundred chairs,We will need Eight Round Tables With Six Chairs, microphone and a good sound system in the Ballroom hall. In the smaller room, we need international Buffet Dinner menu, Complimentary Special Designed 5 Tiers Wedding cake For the Bride and Groom 2 Nights Accomodation in our luxurious Bridal suite, Elegance Buffet 1 and Elegance Buffet 2 (Appetizer, Salad Bar, Soup, Signature Dish, Hot Buffet, Dessert).

We would also like the hotel to arrange for Dinner. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 28th.

We would like to know the projected costs for our a day event Wedding Party. Could you fax or e-mail me your cost projections by December 14th? I will give you the final confirmation of our reservation by close of  business on the December 14th.

I want to thank you for your help. Please feel free to reach me at 021-86603846 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Best Wishes

Hesty Permata Putri

Human Resources Development Team

Read More

BUSSINESS PHONE CALL

1.      PERJANJIAN BERETEMU

Andien: "Good morning. Bakrie contractor, this is Andien speak. Can I help you?"

Mr Samuel: "Hello, this is Mr. Samuel From Alana Contractor, if I could speak to Mrs Shyntara, please?"

Andien: "Sorry, Mrs. Shyntara out of the office at this time."

Mr Samuel: "Did he leave any information with you?"

Andien: "Yes she did. She said that a representative of your company may be calling. Mrs Shyntara also want to schedule a meeting with you this weekend."

Mr Samuel: "Ok, what he did on Wednesday morning?"

Andien: "He is meeting with some clients out of town. How Wednesday Thursday morning?"

Mr Samuel: "Unfortunately, I see others on Thursday morning. Did he do something on a Thursday afternoon?"

Andien: "No, it looks like he was free then."

Mr Samuel: "Great, I have to come at 11?"

Andien: "Yes, I will schedule it. Mr Samuel at 11, Thursday afternoon ... Is there anything else I can help you with?"

Mr Samuel: "No, I think that's all. Thank you for your help. Goodbye."

Andien: "Goodbye"

2.      DOKUMEN YANG HARUS DIBAWA

Regina: "Good morning. Luxter and Friends, Regina spoke. How can I help you today?"

Martin: "Hello, May I speak to Mr. Evelline, please?"

Regina: "Who's calling?"

Martin: "My name is martin spark"

Regina: "Can you spell that, please?"

Martin: "Yes, the M-A-R-T-I-N"

Regina: "Ok, wait a minute. I'll transfer your call."

Martin: "Thank you"

Evelline "Hello, this Evelline speak."

Martin: "Hello Mr. Evelline, my Martin Spark. Maybe I meet tomorrow morning in your office?"

Evelline "Sure. Could you please bring the Audit Report examined yesterday?"

Martin: "Of course. Should I come with 11?"

Evelline "Yes, 11 would be great."

Martin: "Thank you, Mr. Evelline."

Evelline "Thank you."

3.      PEMBATALAN PERJANJIAN MEETING

Shalom   : “Good Morning. Ambasaddor, this is Shalom speaking. How may I be of help to you today?”

Ronald : “Hello, this is Ron Ronald calling. May I speak to Ms. Friska, please?”

Shalom  : “Ok, hold on a second. I’ll transfer your call”

Ronald : “Thank you.”

Friska    : “Hello, this is Friska speaking.”

Ronald : “Hello Ms. Friska, I am Ron Ronald.”

Friska    : “Can I help you, Mr. Ronald?”

Ronald : “I apologize for the inconvenience, but I am not going to be able to come to the meeting this afternoon. Do you think we can postpone it for tomorrow at the same time?”

Friska    : “I don’t have a problem with that.”

Ronald : “Great. Thank you, Ms. Friska. I appreciate your wisdom.”

Friska    : “No problem Mr. Ronald. Is there anything else I can help you with?”

Ronald : “No, I think that's everything.”

Friska    : “Ok. See you tomorrow.”

Ronald : “See you.”

4.      EMAIL APPOINTMENT

Bandung, November 6, 2016

No: 123 / Indo / VI / 2016

Subject: Meeting Request Meeting

Lamp: -

Respected Head of Marketing

In connection with going to the holding of the event New Products Exhibition which will be held at the Head Office Training Company, as well as in promoting the new product, so with this, we invite the entire staff of employees, the executive committee, and all exhibitors for attending a meeting to a meeting to discuss preparations New Products Exhibition this event.

As for meeting the meeting will be held on:

Day / Date: Sunday, November 13, 2016

Venue: Sports Roundabout HI

Time: 10.00 WIB s / d completed

Similarly, in case a notice from us. On the attention and presence of father and mother at the event, we thank you.

Best regards,

The head of the company

Read More